Important Note:
YOU ARE ONLY ELIGIBLE FOR COMPENSATION FOR SHIPMENT ITEM DAMAGE IF YOU COMPLETE THE 'DECLARATION OF RESERVATION' FORM, WHICH YOU CAN SELECT FROM THE ABOVE LIST OF TOPICS.
If you discover that the item you received has been completely or partially destroyed, or has been partially lost/stolen, you have the option to express your reservation over its receipt within one (1) working day of its delivery. To submit the Declaration of Reservation, please complete the Form for Receipt of Item with Reservation 'Declaration of Reservation' from the list of subjects above, including your reasons. The timely submission of the Reservation Statement is required for the later submission of an application for compensation. ELTA accepts no responsibility for the item's total or partial damage, or partial loss/theft, if the recipient does not indicate reservation of receipt within one (1) working day of delivery.
