The Company TACHYMETAFORES ELTA S.A., hereinafter ""Company"", provides under the name Special Priority Mail (SPM), a specialized service of ultra-urgent international transport of documents and goods under the following conditions, which the sender or his legal representative declares that he accepts unconditionally.
The Company undertakes the transport of its customers' SPM items with the maximum possible speed and safety, in accordance with the present general conditions of SPM service provision and with a consideration defined in its current price list. The choice of management procedures and means of transport is the Company's right and responsibility.
The sender warrants that he is the owner or legal owner of the items delivered for shipping and handling or the representative of the owner or owner of said items and accepts that this form was completed by him or by the Company on his behalf. This Courier Delivery Note is a binding and non-negotiable proof of receipt document. SYDETA is not a tax element.
The sender is obliged to clearly and completely describe the content of the item in this Courier Accompanying Note, while guaranteeing that: a) the content of the item being sent is what it describes, b) the item has the required information correctly marked on it and the recipient, as well as the sender and recipient phone numbers and c) the item being handled has been packaged in such a way as to ensure its safe handling.
The Company has the right to refuse the receipt and / or to stop at any time the circulation of an object, if the obligations mentioned herein are not respected, while at the same time, in the same case, the sender undertakes the obligation to pay all additional costs that may could arise during the handling, return or storage of the items.
The sender has the care and responsibility of the safe and sufficiently durable packaging of the items to be sent. If the content of these objects during their transport and management suffers damage, due to their unsafe and appropriate packaging, the Company is released from any obligation to repair this damage. The maximum allowed weights, the dimensions of the items and the shipping method/time are regulated in the corresponding price list of the Company.
The item is delivered to the recipient's address, himself or his representative. Items destined for PO Boxes and military bases are not accepted.
The Company does not undertake, through the SPM service, the handling of objects with the following content: Explosives, flammable and radioactive materials, corrosive substances, batteries, inks, carbon dioxide, asbestos, compressed gases, poisons, infectious substances ( , urine, tissues), narcotics and psychotropic substances, cigarettes and tobacco products, non-prescription drugs, mercury thermometers, dry ice, blood, corpses and human remains, live or dead animals, plants, other food, credit cards, collateralized securities, cash valuables, passports, antiquities, antiques and works of art, pirated and plastic products, gold-silver-platinum and precious stones in any form, weapons, furs, magnets, airbags, pornographic material, objects that by their nature or because of their packaging are at risk of self-destruction or damage to other objects and generally objects whose import or handling is prohibited in the country of destination, as well as items whose handling and transportation is not accepted by IATA. In order to prevent delivery for transport of the aforementioned items, the Company is entitled, but not obliged, to check the item it undertakes to handle, even to open it. When the sender, for any reason, delivers such items for shipment, the Company, as soon as it establishes their existence, has the right to manage them at its discretion, including the immediate interruption of the transport, disclaiming any further responsibility, while the fees are due and not are returned. The sender is in any case solely responsible for the damages that may be caused to persons or other objects by misrepresentation of the content.
The sender is required to comply with the laws, customary law and regulations applicable in the country of origin, country of destination or countries of transit of the item.
When, for any reason, the delivery of an item becomes impossible, the Company will proceed with further management, acting on the instructions of the sender, who will bear the cost of any return, according to the Company's current price list or at the cost of other management. Returning items from EU countries will be free of charge.
When, for any reason, an item is not delivered to the consignee, it is returned to the consignor. If the item after its return cannot be delivered to the sender for some reason, it remains for six (6) months at the Company's facilities, with the prescribed fee.
The Company, in the event of total damage or loss of the object, will fully refund to the sender the fees he has paid and an additional €18 per kilogram of weight per higher, upon presentation of a corresponding proof (receipt or invoice) of its actual value content. The Company's liability is strictly limited to direct loss or damage only and in no case shall the commercial utility or special value of the items to the sender, recipient or third party be taken into account in the payment of compensation. No compensation is paid in cases of delayed performance.
For coverage of larger amounts and for the Company's increased responsibility, in case of damage or loss of the contents of the shipped item, the Company offers the ""Declared Value"" service only to customers with a contract and after a relevant written agreement, against payment of an additional fee . The maximum limit of declared value and everything else related to this service will be determined by the Company and will be included in detail in the relevant written agreement.
The sender can exercise any of his rights for the sent object, in writing, within an exclusive period of six (6) months from the date following the deposit of the object. It is necessary to present the original Courier Delivery Note, the claim for compensation and any evidence required.
The Company bears no responsibility and pays no compensation:
a) For loss or damage caused by error or omission of the sender or recipient
b) For items whose dispatch is not undertaken by the Company, in accordance with condition 7 hereof
c) For loss or damage resulting from poor packaging or the nature of the item
d) For reasons of force majeure or in cases of unforeseen and extraordinary events beyond human objective possibilities such as indicative and not limiting accidents, strikes, weather conditions, criminal acts in the facilities or means of transport.
e) For any direct or indirect collateral damage, from loss of income, profits, purchases or use, breach of contracts, etc., caused by its fault, or not, to the customer or third parties.
f) When the relevant application is not submitted within the deadline mentioned above.
g) For procedures derived from the internal legislation of the country of destination.
h) As long as the recipient received the shipped item without reservation, in which case it is presumed that the item was delivered correctly.
i) When the sender, despite his obligation, has not fully and clearly described the content of the sent object or has not provided for the appropriate packaging or has not recorded the recipient's information completely and correctly.
The Company undertakes to make every effort to deliver the sender's items within the prescribed time limits, as they appear in the Company's current price list and which do not include the time required for customs procedures. It is expressly clarified that the time and procedure for customs clearance of postal items is the sole responsibility of the Customs Authorities. Items are delivered on business days to the destination country.
No agent, employee or representative of the Company or the sender has the right to waive or modify the above conditions.
Any case that does not fall under the provisions of the terms herein, will be regulated based on the current provisions for the specific contract.
For the resolution of any dispute, after any inconclusive procedure before the Dispute Resolution Committee of the Company, the courts of Athens are exclusively competent, while Greek Law is applicable.
