Contact details
HELLENIC POST S.A.

You can send your compensation claim to the following email apozimiwseis@elta-courier.gr

In case of unsuccessful contact you can send your claim by post to

Claim Form


Please download the claim form in order to fill in all necessary details needed for the compensation claim of shipment
Attention: please do not omit to attach any relevant documents such as the ones written at the bottom of the form

Specifically:

  • Voucher copy
  • proof of purchase or invoice and extra, just in case of damage
  • Photos of the shipment and of the outer and inner packaging

Claim Form (pdf)
Claim Form (word)