Call Center
We are at your disposal in order to give you information and help you track and trace your shipments on the following days and hours.
Personal service is provided for contract customers by a specific employee of the Customer Service Department.
| Service | Monday-Friday | Saturday | Sunday / holidays |
| Individuals and Businesses Tel. 11120*, 2106073000** | 08:00-20:00 for orders | 08:00-16:00 for orders |
online track & trace |
| 08:00-18:00 track & trace | |||
| Express Mail Service (EMS), Tel. 11120*, 2106073000** | 09:00-17:00 orders and track & trace | online track & trace | online track & trace |
| Special Priority Mail (SPM), Tel. 11120*, 2106073000** | 09:00-17:00 orders and track & trace only for SPM Express - Exports | online track & trace | online track & trace |
| SPM Express - Imports & SPM Economy - Imports Tel. 11120*, +30 2106073000**, Department for shipments abroad | 08:30-16:30 | online track & trace | online track & trace |
| SPM Economy – Exports Tel. 11120*, +30 2106073000**, Department for shipments abroad | 08:30-16:30 | online track & trace | online track & trace |
| For all services for contract customers and their personal service Tel. 11120*, 2106073000** | 09:00-17:00 | 08:00-16:00 for orders | online track & trace |
* Charges may vary depending on the provider and incur extra charges based on the telecom providers' price lists.
For further information please visit the following link: https://www.elta-courier.gr/charges-11120.
** Local/long-distance charges apply
